Benefits Of Hiring An Outsourced COO


By Mark Schmidt


If you started a company on your own, you are likely to be the only person in charge of solving business problems pertaining to finance, operations, marketing or human resources. As your company expands, you will learn that you need more skills to solve business problems. In case you are not ready to hire an executive, you can either learn the skills yourself, or you can hire an outsourced COO. There are several advantages to this.

At present, your business may not be able to afford a permanent operations executive in the office. But if a problem arises, you will need an operation expert to take a look at the cause and present the best solutions. When you need one, you can reach out to an outsourcing company to find the person who has the right skills to address the problems that you have. This person will work with you only for a specific project.

Normally, when you hire people for your company, you find the ones who have the experience in the same industry that your business belongs in. While this is great in terms of having a depth of experience, there are times that the width of experience will also be valuable to your organization. By having worked in various industries, a part time or project based operations officer can understand what goes on in a number of businesses.

Having a chief operations officer as a permanent position requires you to pay high salaries, incentives and allowances. Because a new company may find this a bit too much, it may just forego its need for an operations executive. The best solution is to outsource the position, which will only require a fixed pay and perhaps, a few allowances.

The service provider or outsourcing agency has a list of talents in its roster who are available to assist you with the needs of the business. You just have to explain to them your current issues are and they may have a shortlist of people who are immediately ready to take a look at your operations problems and discuss with you your options to solve them.

As a part time or project based worker, the chief operations officer will ensure that your issues gets resolved within the agreed time frame. This means that you get to maximize your time and budget. The expert can also move on to other projects once they are done with yours. If you are satisfied, you can reach out to them in the future if another business need arises.

In case your business relationship with an operations executive does not work well, you can call the outsourcing company to request for another recommendation who may be more suited to solve your issues within the business. It is easier to replace someone who is not directly hired by your business, unlike when you have offered the operations executive as a permanent post.

Hiring for an executive position in a company requires utmost care since this person will help in steering the company in the right direction. The person will also handle proprietary information and procedures. To protect your company, the contract must state your goals, the limitations and the scope of the position.




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